#Huawei # P20Pro is one of the high-end Android devices that the Chinese company marketed in April. The best feature of this phone is its camera because it can take pictures of exceptional quality. This is expected from the camera as its rear camera is co-developed by Leica. This phone has a 6.1-inch AMOLED display while under the hood is a Kirin 970 processor combined with 8GB of RAM. Although it is a powerful device, there are cases where some problems may arise and that we will deal with today. In this last part of our troubleshooting series, we will discuss the problem of Huawei P20 Pro not supported by the Huawei logo.
If you own a Huawei P20 Pro or any other Android device, feel free to contact us via the form . We will be more than happy to help you with any concerns you may have with your device. It is a free service that we offer without any conditions. However, we ask you, when you contact us, to try to be as specific as possible in order to allow an accurate assessment and the appropriate solution.
How to Fix Huawei P20 Pro Not Loading Stuck in Huawei Logo
Problem: My Huawei p20 pro suddenly does not load and start up and remains stuck on the screen of the Huawei logo. I've tried all the remedies inc hi recovery mode following. When the charger is on, a red light is flashing .. never goes green. I can sometimes have a screen that says Coldboot.16 and tells me that the phone is locked. Spoke to huawei not helped at all. Just suggest solutions as you explain and send to the service center UK / Ireland M gave a lot of bullshit about foreign phones and warranties ……… ..huawei is made in China just a Bull useless and refused to look at him if I sent him. What does cold start mean and what can I do?
Solution: The first thing to do in this case is to make sure your phone's battery is sufficiently charged. Follow the steps below to charge your phone properly.
Clean the phone's charging port with the help of a compressed air box. Be sure to remove any dirt or debris that may be stuck in this port.
Charge the phone with its wall charger
If the phone does not charge, try using another charging cord and another wall charger. You can also try charging the phone from the USB port of a computer or using a wireless charger.
Once the battery is sufficiently charged, it is time to solve the problem of blocking the phone on the Huawei logo. Before following the steps below, be sure to remove the micro SD card if the phone is equipped with it.
Performing a soft reset
The first thing to do in this case is a soft reset. This will update the phone software and generally solve this type of problem. To do this, press and hold the power button for at least 10 seconds or until the phone restarts. When there is an activity on the screen, you can release the power button.
Start the phone in safe mode
This will allow you to check if the problem comes from an application that you have downloaded because only pre-installed applications are allowed to run in this mode. If the problem does not occur in this mode, you must find which application is causing the problem and uninstall it.
Turn off the phone.
Turn it on again
When you see Huawei animation on the screen, hold down the volume decrease button
You can see safe mode in the lower left corner once the device has finished booting
Wipe the phone's cache partition from recovery mode
This will erase any temporary data or files stored in the phone that may already be corrupted and causing the problem. This procedure will not erase personal data from your phone.
Turn off your Huawei P20 Pro.
Wait a few seconds until your phone is completely off.
Press and hold the volume up button and the power button on your Huawei P20 Pro for a moment.
Your phone will be in inventory recovery mode
Use the volume buttons to highlight "Clear Cache Partition" and use the power key to select it.
Restart the system once the process is complete
Perform a factory reset
This is the last troubleshooting step to complete if the steps above do not solve the problem. This will restore your phone to its original state. Note that this will erase the data from your phone.
Press the Volume Up and Power Up buttons until the EMUI logo appears on the screen.
Press Clear Data / Reset Factory Settings.
Select Clear Data / Reset Factory Settings.
The phone will now erase all the content.
Select Restart the system now.
The phone will now restart on the initial setup screen.
If the steps above do not solve the problem, it is probably due to a faulty hardware component. The phone must be repaired in a service center.
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