The Oppo R11s is one of the best mid-level smartphones on the market today. It has pretty impressive specifications and a stylish design, but like all other smartphones, it can develop or meet some hiccups here and there. Among the most common problems, you may encounter feeding problems that can range from minor problems to more complex problems.
In this article I will address a common problem that can make your phone unusable once it happens. The most common symptom of this problem is a black screen, keys that do not respond and do not charge. This is not the first time we are tackling this kind of problem so you can find similar items on our site. This time, we will tackle this problem with the Oppo R11 being the focus of our troubleshooting. If you are one of the owners of this device and you are having problems running it, keep reading because this message can help you.
For homeowners who have found our site trying to find a solution, try to see if your phone is one of the devices we support. If this is the case, go to the troubleshooting page for this device, browse to find similar problems and feel free to use our solutions and workarounds. However, if you still need our help after that, then fill out our Android Questions Quiz and press Submit to contact us.
Quick fix for the Oppo R11 who do not turn on any more
There is one thing we know that works if the phone stops responding for no reason or apparent cause. Do not worry, because none of your files and data will be deleted if you followed the simple procedure below.
Now, from experience, a power problem like this, although it may seem complicated, may actually be the result of a crash of the system. When this happens, your device will surely be frozen that it will not even respond to its charger. To exclude this possibility, here's what you should do …
Press and hold Volume Up and Power for 10 seconds.
If the problem was indeed due to a system crash, then it should start normally after doing such a procedure – it actually calls for forced reboot – and that could be the end of the problem . However, this may happen again in the future but at least you already know what to do.
If your Oppo R11 does not respond, try doing it several times but this time try pressing the Volume Up button and holding it down without pressing the Power button. Keep both buttons held together for 10 seconds. After a few attempts and the phone stops responding, go to our troubleshooting.
Troubleshooting Oppo R11 that will not respond to the forced restart
Keep in mind that the purpose of this troubleshooting guide is to help you determine the problem and provide suggestions on what to do to solve the problem. However, there is no guarantee that we can solve the problem by ourselves, but do not let that stop you from doing something that could simply bring your phone back to life. With all that is said, here is what I suggest you do about it:
Make sure this is not due to liquid damage
The Oppo R11s does not have the IP67 or IP68 rating which means that it is not waterproof and even less waterproof. As the owner, you should be the first to know if the phone has been splashed or soaked in water, because if that's the case, it is almost certain that the reason for it is not sure. Lit more is due to liquid damage.
To check for there is water damage, here's what you need to do …
Look in the USB port to find out if there are droplets.
Use a cotton swab to clean the area or insert a piece of wet paper towel.
If you know positively that your phone has not touched water, go to the next step. However, if you think this problem is due to liquid damage, immediately bring the phone to the service center so that Oppo tech can disassemble the phone components and clean it.
Try reloading your Oppo R11s
It is possible that the battery has run out, which is why your phone is not responding. After checking that there is no sign of liquid damage, plug the charger into the wall outlet, and then connect your phone using the original cable. Whether or not your device displays the charge symbol on the screen, leave it on for ten minutes. After that, try to turn it on and it still does not respond, redo the forced reboot but this time when the phone is connected to its charger.
It is imperative that you do this procedure because it is also possible that the firmware crashed just when the power was running out. Remember, in a situation where the battery is exhausted, the phone will be turned off, but it will not be a proper stop. Thus, some materials may be disabled first and others may cause complications.
However, if the phone still does not turn on after that, then it is time to bring the phone to the service center, as this could be a problem with the firmware.
You can also try starting your Oppo R11 in Safe Mode or Recovery Mode to find out if it still starts in these modes. This will give you assurance that the material is good, but it all depends on you.
How to Run Oppo R11s in Safe Mode
Press and hold the Power key.
When the "Oppo" logo is displayed, release the On button.
Immediately after releasing the power key, press and hold the Volume key.
Press and hold down the volume down key until the phone has restarted.
Release the Volume down key when you see safe mode appear in the lower left corner of the screen.
I hope this troubleshooting guide can help you one way or the other. If you still have more concerns, do not hesitate to contact us at any time.