Samsung

How to recover data from a Galaxy Note8 that won’t turn on

The subject of this article is one of the most frequently asked questions by many Android users. Since many Android devices fail prematurely, those who do not regularly create backups of important files usually have no choice but to accept that their data is gone. In this short article, we try to educate a Galaxy Note8 user about what he can do to possibly save his data from his device that does not start.

Before proceeding, we remind you that if you are looking for solutions to your own #Android problem, you can contact us using the link provided at the bottom of this page. When describing your problem, be as detailed as possible so that we can easily identify a relevant solution. If you can, thank you for including the exact error messages you get to give us an idea where to start. If you have already tried a few troubleshooting steps before sending us an email, be sure to mention them so that we can ignore them in our answers.

Problem: How to recover data from a Galaxy Note8 that does not turn on

Hello, In February 2018, my Samsung Galaxy Note8 stopped working one day. When troubleshooting the phone when I got home, I noticed that it was going on and was going into some kind of start up loop. I had forgotten my phone and got a new phone, my package after payment being sold out in December 2017 and I had decided to pay monthly a package including only sims. Today, I took out my old phone after I was reminded that there were a number of photos that I would like to send to my new phone. After plugging into a socket, he continues to make the start loop. The details of the start loop are as follows:

When plugged into a jack, the phone displays the "SAMSUNG Galaxy Note8 … POWERED BY ANDROID" screen. To add to that, there are horizontal lines broken in pale blue that cross the entire screen. These are not as visible on the text and appear as broken pixels.

The phone will present this screen for 4 seconds, then disappear on a black screen for 4 seconds. He will do it permanently as long as he is in charge.

The phone thus remains responsive for about 2 minutes after it is disconnected from a power source. After that, he no longer responds to attempts to interact with him.

I've tried 4 methods to fix it and they all failed. 1. Press and hold the power key for 60 seconds – No behavior change. 2. Press and hold the power key for 60 seconds – no behavior change. 3. Press and hold the power key for 3 seconds. 60 seconds – no behavior change at all 4. Press and hold the Power key, volume up key and home button for 60 seconds – no behavior change.

I can not connect the phone to my computer because technically it is not turned on. This does not exceed the above screen. Is there anything you can suggest? Thanks and greetings.

Solution: The hardware button combinations you see on the web for this device only work in certain situations. If your Note8 continues to remain dead, unresponsive or remains in the same layout, it means that there may not be a software solution for the problem. For example, if you turn off the phone (that's important) and try to start it in recovery mode (by pressing the volume increase key, the Bixby key and holding the power key depressed) but nothing happens, your phone is probably dead. . Or, there may be other reasons why he ignores these hardware button entries.

We do not know the full history of your device. We can not tell you what is happening now. However, if you want to solve this problem, it is very clear that you must do it by a professional. he. We are not optimistic about the repair of this phone because it has become impossible to start. If it starts in recovery mode or download mode, the problem may be caused by a software problem or a bug. You can then try to reset or reset the reset to see if it works normally again. Currently, the main problem is to have the device respond and start. It does not do it at all, so there must be a hardware malfunction that keeps it from reigniting.

If you are lucky and the main reason for the problem is a defective battery, its replacement can solve the problem for good. But since removing the Note8 battery is impossible for average users, we recommend that you let a technician do it for you. The battery of this unit is soldered to the motherboard. You will need basic repair kits to take it out. And then, check whether the battery is dead or not. If you do not have the basic knowledge of telephone and electronics repair, you may not be able to perform this basic battery check. You must also have the proper tools to open the phone, then remove and reconnect the battery. Of course, you can follow a video to make yourself in YouTube for that, but it takes more than following the instructions if you make a mistake in doing so. We highly recommend letting someone who does phone repair make a living doing the work for you.

Recovery of data from a dead Galaxy Note8

Unless you can turn on the device, the data remaining in the phone is in the state. You can not simply remove the internal storage memory from the motherboard and install another card to extract the data. For data security, internal storage devices are "married" to the original motherboard provided. Many Android users think that they can simply put the memory chip on another board and voila, their files are accessible again. Unfortunately, Android devices do not work this way, so make sure your phone turns on before you can see if it's possible to access your data again.

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